Engaging physicians is vital—and an area of internal communication that is too often neglected. While health care professionals have a strong impulse to help others, daily work can sometimes make it easy to forget this. That's when engagement slumps, burnout happens and the drive for excellent quality and service wanes.
The antidote? Stories. Not just any stories, but stories that show how a peer is keeping the impulse to serve awake. Stories that remind people of their purpose at work.
Watch and see for yourself. Were you different at the end of this remarkable story?