Design, Marketing
Kari Arns
Should You Send a Printed Postcard or an Email? ...

Sometimes the smartest move isn’t another email subject line or boosted post—it’s showing up in someone’s actual mailbox. Direct mail has a kind of presence digital can’t replicated: it interrupts the scroll, cuts through the noise, and lingers on a counter or desk in a way a digital ad never will. When used with intention, it’s less about old-school tactics and more about tactile strategy.

Should You Send a Printed Postcard or an Email? The Answer May Surprise You!
Web, Marketing
Kari Arns
From Clutter to Clicks: How to Build Your ...

An online catalog can either be a brand’s best sales engine—or its fastest way to overwhelm a visitor. The difference is in design and discipline. A great catalog doesn’t just “list products”; it curates them, guides discovery, and makes exploration effortless. If you’re loading dozens (or hundreds) of items, the key is thinking like a shopper, not just a seller as you build your website.

From Clutter to Clicks: How to Build Your Online Product Catalog by Thinking Like a Buyer
Marketing
Kari Arns
Are You Showing Up as the Professional You Are?

There once was a study of doctors and lawsuits, and what it found may surprise you. Those who showed up with their patients in a warm, professional way were less likely to be sued than their colleagues with better outcomes who didn’t exhibit those traits.

Are You Showing Up as the Professional You Are?
Marketing, Social Media
Kari Arns
Big Impact, Small Budget: 30 Low-cost Post ...

Let’s be honest: running a hospital or clinic is resource-intensive. Marketing dollars can feel scarce, and social media often gets squeezed. But here’s the good news—you don’t need a blockbuster budget to create a social media presence that feels professional, engaging, and trustworthy. What you do need is consistency, creativity, and a clear sense of what matters most to your community.

Big Impact, Small Budget: 30 Low-cost Post Ideas for Healthcare Social Media
Design, Web
Kari Arns
75% of People Judge Your Business by Its ...

You only have a few seconds to make a good impression online.

That’s why good, intuitive design is so vital. Humans see thousands of images every day, so you have to give them reason to pay attention to yours. Not only is it about creating a visually arresting look, but good design engages the human brain on a subconscious level.

75% of People Judge Your Business by Its Website—Here's Why Design Matters

20 Questions to Ask Your Next Communication Candidate—Before You Hire

20 Questions to Ask Your Next Communication Candidate—Before You Hire

Looking to hire a new communication team leader?

Hiring for a communication position—and wishing you could dig a bit deeper than the standard interview questions? You know, the ones that ask about strengths and weakness, career plans, and why they are interested in this particular position.

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10+ Social Media Post Ideas That Can Increase Engagement [Infographic]

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10+ Social Media Post Ideas That Can Increase Engagement [Infographic]

DEVELOPING ENGAGING CONTENT is one of the biggest challenges of digital communication. With so much content vying for our attention, there are tried and true ways to capture and hold a viewer's interest.

Visuals are an essential element for any post, and because the brain is attuned to motion, using video almost always increases engagement.

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A Look Inside an Award-Winning Community Awareness Campaign

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A Look Inside an Award-Winning Community Awareness Campaign

What goes in to making a campaign that gets noticed—and creates awareness?

Lots of decisions! Here are some of the reasons behind the campaign we created with the Walla Walla County Department of Community Health, as part of their work to prevent suicide, provide access to mental health resources, de-stigmatize mental health issues, create awareness about the dangers of fentanyl, and prevent opioid use.